Privacy Policy

VOLUME DESIGN OÜ is committed to protecting the privacy of its customers and users. Accordingly, we have created this Privacy Policy to govern the collection, use, disclosure, transfer and storage of customer information. Our activities on the Internet are in compliance with all laws of the Republic of Estonia and relevant European Union legislation.

We take the utmost care to protect the privacy of our users and the information we collect, and we will do our utmost to ensure that it is not disclosed to anyone other than ourselves and our authorised representatives.

Collection and use of personal data:

Personal data is information that VOLUME DESIGN OÜ collects to identify or contact an individual. The personal information we collect is used to identify you and to identify who you are and what you do with it. No one is required to share their personal information with us, but it is necessary for us to continue to work together.

If you do not have a direct interest in working with us or do not wish to proceed with us, please leave our website

Personal data is collected with the consent of the customer in the following ways:

  • By submitting contact details via a contact form (including name, postal address, telephone number, email address) on our website or elsewhere on our site.
  • When using the website to create a customer account
  • By placing an order through our e-shop or by using one of our online services
  • Through cookies


VOLUME DESIGN OÜ website uses cookies to better serve its users.

A cookie is a text file that is sent to and stored on the user’s computer by the websites the user visits. The cookie is stored in the file directory of the user’s browser. If the user has visited a website before, the browser reads the cookie and sends the corresponding information to the website or element that initially stored the cookie. More information on cookies is available at . Cookies allow you to monitor the usage statistics of the website, the popularity of the headings and other activities carried out on the website. The information obtained from the cookie is used to improve the usability and content of the website.

The types of cookies used are as follows:

Persistent cookies are essential to navigate around the website and use its features. Without persistent cookies, the user would not be able to use all the functions of the website. Session cookies allow the website to remember previous choices made by the user (e.g. username, language selection, etc.) and thus provide more efficient and personalised functions. Tracking cookies collect data about the user’s behaviour on the website. The information obtained from the tracking cookie makes it possible to improve the user experience of the website. Advertising cookies collect information about the user’s browsing habits, which in turn allows the website to serve advertising content that is in line with the user’s preferences. In addition, this type of cookie allows the effectiveness of an advertising campaign to be measured.

Users have the right to refuse the storage of cookies on their computer. If you wish to do so, you must change your browser settings. Different types of browsers use different methods to disable cookies. More information can be found at .

When blocking cookies, the user should be aware that some of the website’s functions may no longer be available to the user after cookies have been blocked.

Security of your data:

We use SSL certificates on our website to keep your user data secure. Your user data is encrypted. We host our site servers with a trusted service provider.

Transfer of personal information:

The transfer of personal information takes place when goods are delivered, as long as the delivery of the products is necessary.

We also use partial data transfer via cookies in our work. We do not pass on your name, email, telephone. We use IP for the transfer. This is so that we can use the programs we need for our marketing. For example Google Analytics, Facebook Pixel, Hotjar. These programs use the information we transmit to evaluate the use of our site to improve your user experience. So that we can continue to provide you with the same, even better and more convenient site.

If necessary, you can prevent this by disabling cookies on your computer, but this would probably interfere enormously with the user experience on today’s internet.

Other links: may contain links to third party websites. is not responsible for the content of these sites. Your use of these sites is at your own risk.

Minors: recommends that all parents and guardians teach their children how to use their personal data safely and responsibly online. Minors should not submit personal information to websites without the permission of their parents or guardians. will never knowingly collect personal information from minors, or use it in any way, or disclose it to third parties without permission.

Information, modification or deletion of data:

Under the Federal Data Protection Act, you have the right to access your data and the right to change and delete it.

Right to information:

If you have any questions about our privacy policy or the processing of your personal data, please feel free to contact us by email at .

Upon request, you will be informed in writing and in accordance with applicable law – what personal data, if any, was collected during your visit to the website.

Conditions and changes:

We reserve the right to amend this Privacy Policy as necessary. By accessing and using our website, we assume that you have read and agree to these policies.

If you have any questions or concerns about this privacy policy or data processing, please contact us at the customer service telephone numbers.